Shipping policy

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• We ship to addresses in the United States and select international destinations. Available shipping locations are displayed at checkout.
• If your country or region is not listed, please contact us at support@ufotops.com to inquire about custom shipping options.

• Standard Shipping: Available for all U.S. orders. Costs are calculated based on package weight, dimensions, and destination, and will be displayed at checkout.
• Expedited Shipping: Available for select destinations. Additional fees apply, as shown during checkout.
• International Shipping: Available to [list countries, e.g., Canada, UK, EU, Australia]. Customs fees, duties, or taxes may apply and are the responsibility of the customer.
• Free Shipping: Orders over [insert amount, e.g., $50] qualify for free standard shipping within the U.S. Promotions are subject to change.

• Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays) after payment confirmation.
• You will receive a confirmation email with tracking information once your order has shipped.

• U.S. Standard Shipping: 3-7 business days after processing.
• U.S. Expedited Shipping: 1-3 business days after processing.
• International Shipping: 7-21 business days, depending on destination and customs processing.
• Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or other unforeseen circumstances.

• Title and risk of loss transfer to you upon delivery of the package to the shipping carrier. We are not responsible for lost or stolen packages once they are in the carrier’s possession.

• A tracking number will be provided via email once your order ships. You can track your package directly through the carrier’s website (e.g., USPS, FedEx, or international couriers).
• If you do not receive tracking information within 3 business days of your order, contact us at support@ufotops.com.

• International orders may be subject to customs duties, taxes, or fees imposed by your country. These are not included in the shipping cost and are your responsibility.
• We are not responsible for delays caused by customs clearance. Check with your local customs office for details on applicable fees or restrictions.

• Damaged Items: If your order arrives damaged, contact us within 7 days of delivery at support@ufotops.com with photos of the damage. We’ll arrange a replacement or refund per our Return Policy (#).
• Lost Shipments: If your order doesn’t arrive within the estimated delivery window, contact us to initiate a claim with the carrier.
• Incorrect Items: If you receive the wrong item, contact us within 7 days for a replacement or refund, per our Return Policy (#).

• Some products may have shipping restrictions due to size, weight, or international regulations. These will be noted at checkout.
• We do not ship to P.O. boxes for certain oversized items or expedited shipping methods.

• Email: support@ufotops.com
• Website: ufotops.com/contact

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